a campaign for positive change
To make it easy to contact your supplier, we’ve pulled together all their details in one place for you. If your enquiry isn’t super-urgent, often the best way to contact your supplier is via email.
Bristol Energy
Email: customercare@bristol-energy.co.uk
Telephone: 0808 281 2222
Bulb
Email: help@bulb.co.uk
Telephone: 0300 30 30 635
Online chat: https://help.bulb.co.uk/hc/en-us/requests/new (then click on ‘online chat’)
Ecotricity
Email: home@ecotricity.co.uk
Telephone: 01453 756 111
Online chat: https://www.ecotricity.co.uk/customer-service/contact-us (then click on ‘chat with an expert’)
Co-op Energy
(same as Octopus, who now power Co-op Energy – see below)
Good Energy
Email: Via their webform at https://www.goodenergy.co.uk/customer-care/get-in-touch/contact-customer-care-form/
Telephone: 0800 254 0000
Octopus
Email: hello@octopus.energy
Telephone: 0808 164 1088
Facebook: https://www.facebook.com/octopusenergy
Twitter: https://twitter.com/octopus_energy
People’s Energy
Email: customerservices@peoplesenergy.co.uk
Telephone: 0131 285 5510
Twitter: https://twitter.com/peoples_energy
So Energy
Email: help@so.energy
Telephone: 0330 111 5050
Twitter: https://twitter.com/soenergyuk
And don’t forget…
If you switch through us and have a problem with your supplier you can’t resolve directly with them, let us know and we’ll take it up on your behalf. It’s all part of our Big Clean Switch Guarantee.