a campaign for positive change
To make it easy to contact your supplier, we’ve pulled together all their details in one place for you. If your enquiry isn’t super-urgent, often the best way to contact your supplier is via email.
Telephone: 0808 281 2222
Telephone: 0300 30 30 635
Online chat: https://help.bulb.co.uk/hc/en-us/requests/new (then click on ‘online chat’)
Telephone: 01453 756 111
Online chat: https://www.ecotricity.co.uk/customer-service/contact-us (then click on ‘chat with an expert’)
(same as Octopus, who now power Co-op Energy – see below)
Email: Via their webform at https://www.goodenergy.co.uk/customer-care/get-in-touch/contact-customer-care-form/
Telephone: 0800 254 0000
And don’t forget…
If you switch through us and have a problem with your supplier you can’t resolve directly with them, let us know and we’ll take it up on your behalf. It’s all part of our Big Clean Switch Guarantee.